Sometimes after you've had your mattress for a while and you wish it was a little firmer, or a little softer. At most places they would tell you to purchase a new mattress. Not so at Lebeda. On select sets, within the first couple years, if you'd like us to customize your mattress, we'll happily do so for you. Most of the time it wont cost you anything (except for delivery fees if applicable). If you want your mattress to to undergo a significant overhaul, there will be some charges associated with that relative to the kind of changes desired. This is a service almost unheard of in the mattress industry.