True Customer Service

Customer Focus

There are a lot of businesses that single out customer service as a high priority, and we are no different in making that claim — but we ARE unique in how we can take care of our customers. Because we are the factory, in the unlikely event that an issue comes up with your mattress, we are able to directly take care of the issue. We don’t run you around and make you prove that there is an issue or send a 3rd party out to your home to verify that you have the issue that you say you have.

With Lebeda Mattress Factory, it’s simple: If you have a problem with your mattress, we’ll fix it. If we can’t fix it, we’ll replace it. We even offer a 730 day Comfort Customization period on some models where, during that time, we can take your mattress back to the factory in Marion, Iowa and make it firmer or softer to fit your individual needs. At Lebeda Mattress Factory, we take great care of our customers.